Datenschutzrichtlinie

In the interest of transparency regarding how your personal data is collected and processed:

We want you to make informed decisions about how your personal data is used and processed. To support this, we use various methods to provide you with relevant information about personal data handling.
Where we consider that specific details are necessary, we will make these available to you at the appropriate time.
We are happy to answer your questions and provide any clarifications regarding applicable legal restrictions. You can reach us by email at: info@burgwertung.com

Personal data is used solely for the purposes set out in this policy.

We may process your personal data for several purposes: to provide the website and connect you with third-party trading platforms (the "Services"), to improve the website, to protect our rights and interests, to support the maintenance and delivery of the Services, to fulfil legal and regulatory obligations, and to carry out administrative and business activities that enable the Services to be provided and used.
We also process your personal data to better understand your preferences and needs.

To exercise your rights regarding personal data:

We have the resources and processes in place to support your rights at every step. You may contact us at any time to request access to your personal data, have it corrected or deleted, restrict its use for specific or general purposes, or have it transferred to you or a third party. We will honour all such requests.

Protect your personal data:

Während wir die vollständige Sicherheit Ihrer persönlichen Daten nicht garantieren können, setzen wir kontinuierlich eine Vielzahl von Methoden und Techniken ein, um deren Schutz zu gewährleisten.
Unsere Datenschutz- und Sicherheitsrichtlinie ist umfassend.

1. Der Umfang?

This policy describes what personal data the Company collects about individuals, and how it is processed, shared with third parties, protected, and handled.
It applies to information relating to an identified or identifiable natural person — meaning anyone who can be identified directly, or through a combination of information the Company holds or has access to.
"Processing" refers to any operation involving personal data, including its collection, management, organisation, and storage.
Our services are intended for a general audience and are not designed for individuals under the age of 18. We do not knowingly collect personal data from minors or permit them to use our services. If we become aware that personal data belonging to a minor has been stored, we will delete it as promptly as possible.

2. What personal data do we hold about you?

When you access our services, service channels, or website, we collect personal data. In some cases, we request this data directly from you. In others, we collect it by analysing how you use our services or channels, or by receiving it from our third-party partners.

You are not obligated to disclose personal data to the company. Withholding such data may, however, affect the company's ability to provide its services or your access to the website.

You are not required to provide us with personal data. In some cases, choosing not to do so may prevent us from delivering our services or granting you access to the website.

4. What types of personal data do we collect? When you visit our website, we collect the following personal data from you:

This includes information about your online activity log, traffic data (such as your IP address, access date, and access time), language settings, software crash logs, browser type, and device information. This data is non-personal and cannot be used to identify you.
Personal data you provide to us: any personal data you voluntarily share when connecting to a third-party online trading platform through us.
Personal data you share directly with third-party platforms to enable trading: this includes your full name, address, phone number, and email address.

5. Rechtsgrundlage und Zweck der Verarbeitung personenbezogener Daten

6. Sharing Personal Data with Third Parties

We may share personal data with third-party service providers that support our operations, including hosting and storage providers, IP address data services, and user experience analytics platforms.
You may also request that we share certain personal data with third-party trading platforms. In such cases, we will transmit the personal data you have provided to the relevant platforms. Your personal data shared in this way is subject to each platform's own privacy policy and may be shared with more than one trading platform.
We may share personal data with affiliated companies or business partners to obtain the resources needed to develop and improve our products and services.
Where necessary to protect the rights of third parties or company assets, we may disclose personal data to regulatory authorities or other official bodies.
We may also share personal data with potential investors or buyers, or with lenders of the company or another group entity, in connection with a transaction — including a transfer or sale of company or group assets — or in the context of a merger, restructuring, consolidation, or insolvency of the company or another group entity.

7. Cookies and Third-Party Services

We may work with third-party service providers — such as advertising partners and analytics providers — who may also use cookies or similar technologies on our website.
Cookies are small text files stored on your device each time you visit the website. They capture information about your preferences and browsing behaviour to improve usability, save your settings, and personalise the products and services most relevant to you. Cookies are also used for statistical and analytical purposes.
Some cookies we use are session cookies, which are stored temporarily on your device and expire when you close your browser. Others are persistent cookies, which remain on your device for a set period after your browser is closed. Persistent cookies allow the website to recognise you as a returning user and make it easier for you to navigate back to the site.

Arten von Cookies:

They may be used by us according to their respective purpose:

NOTICE ON ONLINE TRACKING
This service does not currently support Do-Not-Track signals.
8. Retention of Your Personal Data

We retain your personal data for as long as necessary to fulfil the processing purposes described in this policy, or for longer periods where permitted by applicable laws, regulations, or binding orders.
Your data will be shared with third-party trading platforms for a period of 12 months. With your consent, this sharing will continue for a further 12 months.
We regularly review the personal data we hold to confirm it is no longer required.

9. Transfer of Personal Data to a Third Country or International Organisation

10. Security of Personal Data We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, alteration, or disclosure. These measures are regularly reviewed and updated in line with technological developments and the nature of the data we process. Access to personal data is restricted to authorised personnel who require it to perform their duties. All such individuals are bound by confidentiality obligations. While we take the protection of your personal data seriously, no transmission over the internet or electronic storage system can be guaranteed to be completely secure. We therefore cannot warrant absolute security, but we are committed to promptly addressing any breach that may occur. Where we engage third-party service providers to process personal data on our behalf, we require them to implement appropriate security standards and to process such data solely in accordance with our instructions. If you have reason to believe that your interaction with us is no longer secure, please notify us immediately.

We have implemented appropriate organisational and technical measures to protect personal data, including safeguards against accidental or unlawful destruction, loss, or alteration.
We cannot guarantee that the security of your personal data will be error-free. We accept no liability for non-material, incidental, or consequential damages arising from the use or disclosure of personal data — including, but not limited to, disclosure resulting from transmission errors, unauthorised third-party access, or other causes outside our control.
Where legal or other obligations outside our control require it, we may be required to disclose personal data to third parties, such as public authorities. In such cases, we have no influence over how those third parties handle your personal data.
Personal data cannot be transmitted over the internet with complete security. We cannot guarantee the security of personal data you submit to us online.

11. Hyperlinks to Third-Party Websites

Our website may contain links to third-party websites and applications. These are not operated or supervised by us, and we are not responsible for how they collect or process personal data. This policy does not apply to any actions taken through such websites or applications.
Before accessing or using any third-party website or application, we recommend reviewing its privacy policy. We also advise against sharing personal data with third parties unless strictly necessary.

12. Changes to This Policy We may update this policy from time to time. Any changes will be posted on this page, and where appropriate, we will notify you directly. We encourage you to review this policy periodically to stay informed about how we protect your information. Continued use of our services after any changes take effect constitutes acceptance of the revised policy.

When visiting third-party websites or apps, review their privacy policies before accessing or using their services. We also recommend against sharing personal data with them.

13. Your Rights Regarding Your Personal Data

You have the right to request that we verify the accuracy of the personal data we hold about you, correct any inaccuracies, and delete any personal data we no longer require. You may also restrict the scope of how your personal data is processed.
If you are resident in the EEA, please refer to this page:
These rights apply to the information you provide in connection with your personal data. To exercise any of these rights, please submit your request by email to the address provided below.
Access Rights
You may request access to the personal data we process about you. Where such data exists, we will provide an electronic copy of the personal data currently being processed. A reasonable fee may be charged for additional copies. Data will be provided electronically unless you request otherwise.
The right of access must not adversely affect the rights and freedoms of other individuals. Where a request would do so, we may decline or limit its scope accordingly.
Right to Rectification
You have the right to request correction of any inaccurate personal data we hold about you. Where personal data is incomplete, you may request that it be completed, taking into account the purpose of the processing.
Right to Erasure
This right applies in the following circumstances: (a) the personal data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw your consent and no other legal basis for processing exists; (c) you object to processing based on our legitimate interests or those of a third party, on grounds relating to your particular situation; (e) the personal data has been unlawfully processed; or (f) erasure is required to comply with a legal obligation applicable to us.
This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union or member state law; or (b) for the establishment, exercise, or defence of legal claims.
Restriction of Processing
If you have concerns about the accuracy of your personal data, you may request that we restrict its processing.
Where a restriction has been requested, personal data may only be stored unless you provide consent, or processing is necessary for the establishment, exercise, or defence of legal claims, to protect the rights of another individual, or on grounds of substantial public interest within the European Union or a member state.
Right to Data Portability
Where processing is carried out by automated means and is based on your consent or a contract to which you are party, you have the right to receive the personal data you have provided to us in a structured format.
You may also request that your personal data be transferred directly to another controller where technically feasible. Exercising your right to data portability does not affect your rights under the right to erasure, nor does it affect the rights or freedoms of other individuals.
Right to Object
You have the right to object at any time to the processing of your personal data where that processing is based on our legitimate interests or those of a third party, including profiling based solely on those interests. If we can demonstrate compelling legitimate grounds for the processing that override your rights, freedoms, or interests, or where processing is necessary for the establishment, exercise, or defence of legal claims, we may continue such processing.
With respect to direct marketing, you have the right to object at any time to the processing of your personal data for that purpose.
Right to Withdraw Consent
You may withdraw your consent to the processing of your personal data at any time. Withdrawal does not affect the lawfulness of any processing carried out prior to the withdrawal.
You also have the right to lodge a complaint with the competent supervisory authority.
A complaint may be submitted to a supervisory authority established by a member state responsible for ensuring the protection of fundamental rights of individuals in relation to the processing of personal data within the European Union.
European Union and member state law may limit your rights in relation to your personal data as described in this Section 13.
We will provide the information requested under your Section 13 rights within one month of receiving your request. This period may be extended by up to two months depending on the nature and volume of requests. We will notify you of any extension and the reasons for it within one month of receiving your request.
Unless otherwise restricted under Section 13, information provided in response to a rights request will be supplied at no cost. Where a request is manifestly unfounded or excessive — in particular where it is repetitive — we may charge a reasonable fee to cover administrative costs, or decline to act on the request.
Where we have reasonable doubts about the identity of the person making a request, we may ask for additional information to confirm identity.